Shipping policy

ORDER PROCESSING: Please allow [timeframe] to process your order. Expect an email within [timeframe] to let you know your order is on the way! STORE PICKUP - [Insert Address] Orders can be picked up daily, from [time]. An email will be sent when your order is ready for pickup

FLAT RATE SHIPPING Orders are generally shipped within [1-2 days] using [your shipping provider i.e. Canada Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of [£2.70] applies to orders shipping to international locations.

DOMESTIC SHIPPING RATES AND ESTIMATES: For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer £2.70 flat rate shipping to [most countries].

INTERNATIONAL SHIPPING: We offer international shipping to the most countries. If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. We offer multiple international shipping options. Which can be (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [IIWII] is not responsible for these charges if they are applied and are your responsibility as the customer. REFUNDS,, RETURNS AND EXCHANGES We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at krissearlemusic@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at the email above or chat button.